FAQ
Got any questions? Most of them should be answered in the articles below.
If not, please get in touch.
ABOUT
This is my story...
Photo books, canvas prints, and perfectly framed photos of our family’s latest shoot are all beautiful keepsakes, but getting it done takes a lot of time and effort! All I kept thinking was
“It shouldn’t be this hard to showcase your memories!”
ABOUT
Installing your photo tiles (aka "modules") correctly
Showcasing your best memories should be childsplay!
FAQ
Does it stick to any wall surface?
Our reusable magnetic stickers will adhere to most wall surfaces incl. plaster and painted, wood cabins, smooth facebrick, and “popcorn textured”. We recommend you test it first by ordering our sample pack here.
Can you print my own designs?
YES! As long as you upload your files as images (jpg or png), you can have any designs printed on the modules. We recommend using CANVA for custom designs.
What sizes can i print?
Our modules are available in two standard sizes:
Medium = 12cm x 12cm
Large = 19cm x 19cm
All tiles are 5mm thick.
Do you offer Refunds?
We want you to be 100% satisfied with your order, and will do as much as we can to guarantee your happiness.
Read our refund and return policy here.
What are the resolution requirements to make a clear print?
Photos taken with your phone’s camera is the best! The optimum size for our modules are 810 pixels x 810 pixels.
We don’t recommend anything smaller than 500 x 500 pixels, including photos received and downloaded from WhatsApp.
Will you let me know if my images aren't looking great before sending it?
We cannot contact you from the printers if something’s not looking great with your photos. Please review your cropped photos during the ordering process to be sure it’s correct. If you see anything strange during uploading and confirming your order, please let us know.
How long does it take to deliver my order?
Our standard delivery time is 10 to 15 work days (ie. 2 to 3 weeks).
What are photo modules?
Modular Moments is a unique all-in-one photo display system made using photos directly from your phone:
We designed an easy-to-install magnetic hanger that is removable, can be used a few times over again, and won’t damage your walls.
Your photos are printed directly onto lightweight photo tiles (aka modules), and installed to your walls with the magnetic hangers. See how here.